Support

Get help with HTML to App

If you are evaluating the app, need help wrapping a project, or want clarification about sandboxing and export behavior, this page is the starting point.

Contact

Email [email protected] with the HTML source type you are packaging, whether you embed content or use the original folder, and what you expected the exported app to do.

What to include in a support request

  • Whether your source is a single HTML file or a folder with index.html.
  • Whether the content is fully self-contained or loads remote scripts, APIs, fonts, or media.
  • Whether you exported with embedded content or from the original location.
  • Which macOS version you are testing on and whether the issue appears in the builder app or the exported app.

Expected behavior

  • The builder app itself works offline and does not send requests to a server.
  • The exported bundle is also offline and sends no data unless the wrapped HTML intentionally loads network resources.
  • Both the main app and exported bundles remain sandboxed, with write access limited to locations the user explicitly approves during export or save operations.