Contact
Email support@htmltoapp.app with the HTML source type you are packaging, whether you embed content or use the original folder, and what you expected the exported app to do.
Get help with HTML to App
If you are evaluating the app, need help wrapping a project, or want clarification about sandboxing and export behavior, this page is the starting point.
What to include in a support request
- Whether your source is a single HTML file or a folder with
index.html. - Whether the content is fully self-contained or loads remote scripts, APIs, fonts, or media.
- Whether you exported with embedded content or from the original location.
- Which macOS version you are testing on and whether the issue appears in the builder app or the exported app.
Expected behavior
- The builder app itself works offline and does not send requests to a server.
- The exported bundle is also offline and sends no data unless the wrapped HTML intentionally loads network resources.
- Both the main app and exported bundles remain sandboxed, with write access limited to locations the user explicitly approves during export or save operations.